Guide
AI receptionist, voicemail or answering service.
No option is best for everyone. Here's an honest comparison, including when Contesta isn't the right fit.
| Option | Cost | What it solves | Best fit |
|---|---|---|---|
| Voicemail | Free or included in your plan. | Many callers hang up without leaving a message; you call back later. | Few calls and customers who don't need an immediate answer. |
| Human answering service | Varies widely by provider and volume. | A person answers, takes messages and sometimes books. May have limited hours or per-minute pricing. | Sensitive calls that need human judgment. |
| AI receptionist (Contesta) | From $197 a month with 150 minutes. | Answers instantly, 24/7, in Spanish or English; books in Google Calendar and emails you the summary. Only knows what you teach her. | Appointment businesses that miss calls while working or after hours. |
When Contesta isn't the right fit
- If you barely get calls, voicemail is probably enough.
- If your calls need human judgment (complex complaints, sensitive cases), a person is better.
- If you book in a system other than Google Calendar, or need several appointments at the same time, it doesn't fit today.
How to decide
Count how many calls you miss in a normal week and how many of those were for an appointment. If it's several, listen to the demo call and try the live line: (813) 722-1120.
We don't list other providers' prices because they change often; check with them directly.
Try Sofía with your own business.
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